At FINFloor, we are committed to constantly improving our products to ensure they meet the highest quality standards. Our focus on innovation and customer satisfaction means we are always looking for ways to enhance performance and longevity.
We recently noticed higher wear on our Luxwrap Aluminium profiles, especially in busy areas like Stairnosings, and in rare cases, transitions and adaptations. After careful review, we found that the aluminium hardness is not the best match for the paper used in our profiles, which was originally designed for MDF applications like skirting boards.
To fix this, we have worked closely with our supplier to develop a better solution. We are pleased to announce that a superior-grade FOIL paper has been ordered and will soon be used in our Luxwrap profiles. This upgrade will make the profiles more durable and longer lasting.
While we wait for the FOIL to arrive, we are taking immediate action to strengthen our existing Luxwrap Aluminium profiles. We are applying a special 2K sealer to all wrapped aluminium profiles, which will:
- Vastly improved durability
- Enhanced moisture protection
- A longer-lasting, more resilient finish
These proactive measures will ensure that our Luxwrap Aluminium profiles continue to meet and exceed expectations while we transition to the new, superior FOIL-enhanced profiles. At FINFloor, we remain dedicated to delivering innovative, high-quality flooring solutions that stand the test of time.
If you have experienced any problems, please contact ingrid@finfloor.co.za to address your concerns and queries or to process a claim.
Thank you for your continued trust in FINFloor as we evolve to serve you better!